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Shipping & returns
This policy sets out delivery destinations, estimated times, cancellation, remedies and refund procedures.
Updated · 2026-09-11
Destinations & charges
We currently ship to Japan, China, the United States, the United Kingdom, Germany and France. Standard shipping and import duties/taxes are included; recipients do not pay additional delivery or import charges on arrival.
Changes & cancellation
You can change the design, colour, size and quantity before payment. Because items are made to order, changes, cancellations, returns or exchanges for change of mind are not accepted after payment.
Faulty, wrong, damaged or lost goods
Contact support@wedrewit.com with your order number and photos for defects, wrong goods or transit damage, preferably within 7 days of arrival. Contact us if a parcel appears missing. For confirmed defects, wrong goods, transit damage or loss, we provide a remake or refund at our expense. We also cover return postage when required. The 7-day request does not limit statutory rights.
Refund processing
We initiate a refund to the original payment method within 5 business days after agreeing the refund. The time it takes to appear in your account depends on your bank or card provider.
Screen and print appearance
Screens, fabric and printing can cause differences in colour and appearance. Metallic finishes and foil effects are not included. This does not exclude your rights concerning faulty goods.
Production & delivery estimates
Estimated production: 2 calendar days after payment.
- Japan: 6–8 business days.
- China: 5–10 business days (provisional estimate).
- United States: 8–10 calendar days.
- United Kingdom: 8–10 business days. Germany and France: 6–10 business days.
Transit estimates start at dispatch. Business days exclude weekends and public holidays. Customs and carrier delays may affect delivery; arrival dates are not guaranteed.